📦 The short version
Every pair is 100% original, brand new and unworn. Some pairs come in the original box without its lid. The shoes are not defective: only the box is incomplete. Each product page tells you which case it is.
Every pair of shoes in our shop is 100% original, brand new and unworn. We also want to be completely open about one thing: some pairs come in the original box without its lid, and a box can show marks from storage and handling. This page explains exactly what that means, so you know what to expect before you order.
The same for every pair
- 100% original product. Read more in our Authenticity Guarantee.
- New and unworn.
- Shipped in secure packaging.
- 14-day returns. See Returns & Refunds.
What can be different: the box
Some pairs are sold in the original box without the lid. Boxes can also show light marks from storage and handling, such as scuffs or small creases. This concerns the box only: the shoes themselves are new and unworn, and a missing lid is not a defect of the shoes.
If you plan to give the shoes as a gift or want to keep them in a complete box, please check the product page before you order.
Where you will see it
Every pair has a 📦 note at the very top of its description that says whether the box has a lid. The same information is repeated in the full description further down the page.
Returns and questions
Your 14-day right of withdrawal applies as usual. If the shoes you receive differ from the description, write to us at hello@yupomasport.com or use our contact page and we will help.
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